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Troubleshooting Tips To Fix Xfinity Stream Not Working On Firestick & Roku

How To Fix Xfinity Stream Not Working On Firestick & Roku

Xfinity Stream is a good source of entertainment and you can stream 200+ Live TV channels, on-demand shows, movies, Live Sports, and many more. If you have installed Xfinity Stream On Firestick & Roku and facing an issue with the Xfinity Stream app then read on this article. To learn how to install Xfinity Stream on Firestick, Click Here

In this article, we will discuss some of the issues that you might be faced with Xfinity Stream on Firestick & Roku and also guide you on how to troubleshoot the problem when Xfinity Stream Not Working On your Roku & Firestick. Lets started:

xfinity stream not working on firestick

Issues That You Might Be Face With Xfinity Stream App On Your Firestick & Roku

Here we have listed all the issues that you might be facing while using Xfinity app on your Firestick & Roku.

  • Xfinity Stream App not Responding
  • Xfinity Stream App Closes on Launch
  • Getting Connection Error
  • Getting Out of Home Error Message
  • Xfinity Stream Playback Error

Xfinity Stream App Not Responding or Closes on Launch – Troubleshooting

If you are getting Xfinity Stream app error in which Xfinity Stream app not responding or getting closed while launching then follow the below instruction to solve the problems. Here’s is how to do that:

  • Close & Try Re-opening The App: Do the first thing, just close the app and launch it again.
  • Turn The Device On and off: Whenever you face such type of problem just turn off your device and wait for a few seconds then turn it on.
  • Log Out And Login To The App: After doing the above steps still experiencing the issue, then log out of the app and log in again.
  • Reinstall The App With The Latest Version: Most of the time you face issues due to using an old version of the app. So un-install the app and installed its latest version.

Xfinity Stream Out Of Home Error -Troubleshooting Tips

Most of the users face Out Of Home message while login to their Xfinity Stream app. This error comes when you are not connected to your home Xfinity Wi-fi network..

Do the following troubleshooting step to fix Out of Home error while login to your Xfinity Stream app. Let’s do that:

  • Go to the Wifi settings of your device and make sure that you are connected to your home Xfinity Wifi network.
  • Ensure you can connect to the Internet through a web browser while connected to your in-home network. This must be done on your in-home networknot via 3G or 4G.
  • Try accessing the Xfinity Stream app from another mobile device, or visit the website (http://www.xfinity.com/stream) from your computer. If you are able to log in from the second device, verify the WiFi settings on the original device
  • Log out of the app and log back in: Navigate to the Settings gadget on the Xfinity Stream app.
  • Select Change Household Account.
  • Note: If you have previously downloaded any recordings to-go, logging out will return these recordings to your DVR and remove them from your mobile device.
  • Ensure that your cable modem information – make/model, serial number, and MAC address – is accurate for your account. You can review online by visiting: https://customer.xfinity.com/MyServices/Internet. If your modem information is incorrect, please Contact Us to update it appropriately.

If you still are experiencing issues while using Xfinity Stream so please Get in touch with a Comcast representative. You can reach them by calling on their helpline number or chat with them online.

How To Install Xfinity Stream On Roku

Are you planning to install Xfinity Stream on the Roku media player? If yes, then you are in the right place. Here we will guide you step by step how you can easily install and activate the Xfinity Stream Beta app on your Roku media player.

Before the proceedings, lets put some highlight on Roku and Xfinity Stream. Roku is one of the most popular streaming devices on which you can install apps and channels from the Roku channel store. And Xfinity Stream app is a service of Comcast offers to their customers to stream Live TV, watching shows, movies, Live Sports, and also download the content to watch offline.

Here is the list of Roku devices that are compatible with using the Xfinity Stream app.

  • Roku TV (5XXX, 6XXX: Models within the 5000 and 6000 range)
  • Streaming Stick (3800, 3600)
  • Streaming Stick+ (3810)
  • Express (3900, 3700)
  • Express+ (3910, 3710)
  • Premiere (4620)
  • Roku 4 (4400)
  • Premiere+ (4630)
  • Ultra (4660, 4640)
  • Roku 3 (4200, 4230)
  • Roku 2 (4210)

Features Of Xfinity Stream

The most imaging features of Xfinity Stream include.

  • You have access to 200+ live channels, on-demand shows, and many more.
  • With Xfinity Stream, you can download the content and watch it later while offline.
  • You can stream even the rented TV shows and movies from within the app during the rental period.

How to Install Xfinity Stream On Roku?

install xfinity on roku

Xfinity Stream is available in the Roku Channel store in the beta mode. Follow the below steps to get Xfinity Stream on your device.

  • Firstly turn on your Roku streaming device and make sure that it is connected to the TV.
  • Press the Home button from the Roku remote to open the rocky channel store.
  • Now select the Streaming Channels options from the left side of the home screen.
  • On the next screen, choose the Search and type the Xfinity Stream.
  • Select the Xfinity Stream Beta from the searched results.
  • Now click on the Add Channel option to get it on your Roku device.
  • A confirmation pop up will appear on your screen. Click on the Ok to start using the Xfinity Stream app.

How to Activate Xfinity Stream On Roku?

Once you downloaded the Xfinity Stream app now its time to activate them. Just follow the below instructions to activate Xfinity Stream on your device.

  • Open the Xfinity Stream channels from the Roku Channel store.
  • Once it’s opened, click on the Get Started.
  • You will get an activation code on your Roku Screen.
  • Now visit the www.xfinity.com/authorize from your phone or PC.
  • Enter the six digit code that you have received on Roku screen and click on the Continue button.
  • On the next screen you will be asked to enter your login credentials to sign in.
  • You will get a success message on your Smartphone or PC. Your Roku device will display the Terms and Conditions, click on Yes to accept.
  • On the next screen, Enter the name of the device and click on continue.
  • Now Xfinity Stream app is activated on your Roku device and you are ready to stream 200+ live TV channels and much more.

Also Read:

How To Install Xfinity Stream On Firestick

How To Install Xfinity Stream On Firestick 2020

Xfinity Stream is a streaming app launched by Comcast to offer live TV, on-demand shows, live sports, and many more to their internet users. Apart from streaming, you can also download the media for watching while you are offline. You can have access to 200 live TV channels with an active internet connection.

If you have a Firestick or Fire TV and you want to install the Xfinity Stream app on your Firestick then read on this article. In this article, we share two methods through which you can install Xfinity Stream on Firestick. Let’s discuss:

install xfinity stream

Method 1:

Installing Xfinity Stream On Firestick From The Amazon App Store

You can easily install the Xfinity Stream on Fire Stick as it is available on the Amazon App store. Here are the steps that you need to follow for the installation:

  • Turn on your Firestick or Fire TV.
  • Go to the search bar and search for Xfinity Stream.
  • From the search results, Select the Xfinity Stream app and click the Download or Get button to download the Xfinity Stream app
  • Wait for a few minutes until the Xfinity Stream app downloads.
  • Once the download completes, click on the Open to launch the Xfinity Stream app on Firestick.
  • Click on Get Started.
  • Now enter your login credentials and enjoy your favorite movies, shows, and Live TV on the Xfinity Stream app.

Method 2:

Installing Xfinity Stream On Firestick Through Downloader App

You can access Xfinity Stream and its media only in the United States. If you are not from the US and want to use the Xfinity Stream app on your Firestick then you can install it by using the Downloader App. Here are the steps that you need to follow to install the Xfinity Stream app.

NOTE: Users outside the US must need a VPN to access the Xfinity Stream app on Firestick. Install a VPN on your Firestick and connect to the US server. Launch the app and stream your favorite media without worrying about any legal issues. In order to do so, it is important to use a good VPN (Virtual Private Network) like Express VPN or Nord VPN that not only hides your online identity (IP) but also provides a safe surfing environment to let you stream free online movies anonymously.

Before downloading the Downloader App, you first need to enable Apps from unknown resources. To do this, just follow the below steps:

  • Go to the Settings of Firestick.
  • Select Device or My Fire TV.
xfinity stream firestick 8
  • Now click on the Developer options.
xfinity stream firestick 7
  • Tap on the Apps from Unknown Sources. By default it is Off, click on it turn it ON.
xfinity
  • While turning it On, a warning pop message will appear on your screen. Simply Click on the Turn On button to allow apps from unknown sources.
xfinity stream on firestick
  • Now download and install the Downloader app from the App stores.
  • Open the Downloader app.
  • Now paste the following URL: https://bit.ly/2RAd7ZU and click Go.
xfinity stream on firestick
  • The installer file for Xfinity Stream will start to download on your Firestick.
xfinity stream on firestick
  • Wait for few minutes to let the Xfinity Stream app download on your device.
xfinity stream
  • Once it downloaded, it will automatically open up the installation window on Firestick.
  • Click on the Install to start the installation.
xfinity stream
  • Once the installation complete, click on the Open to launch the Xfinity Stream app on your firestick.
xfinity stream
  • Now the Xfinity Stream app will open on your Firestick.
  • Click on the Get Started button and enter your login details to enjoy favorite shows, stream Live TV and much more.
Also Read:

How To Install YouTube TV On Firestick

How To Fix YouTube TV Limited Access Issue

YouTube TV is outstanding among other streaming services out there, however that doesn’t mean you won’t run into issues that you’ll need to troubleshoot from time to time. As an energetic YouTube TV user myself, I also experience issues that put me in trouble and prevent me from watching my favorite shows, videos, movies, and many more things. Here is one of the most common YouTube TV troubleshooting issues that you might run into while streaming is YouTube TV Access Limited issue.

youtube tv helpline

So in this post we discuss how to fix the YouTube TV Limited Access Issue. So get to know keep on reading this article.

How to Fix YouTube TV Limited Access Issue

Manage your home area or current playback area

When you create a new account on YouTube, TV, the fist thing that you need to share is your home area zip code. You will be also asked to share location via allowing device location permissions. This mainly done to ensure that you will have the access to correct local channels. Learn more about location requirements and how to change your location below.

New members: Confirm home area

Confirm your home area when signing up

YouTube TV needs to verify your home location for the following reasons:

  • First, it helps in identifying the local channels as per your selected area. Without it, you can’t have the access to local channels.
  • It also helps in finding the local taxes on your subscription.
  • Some type of content is only available in specific areas as per content requirements and restrictions from our content partners.

Turn on location permissions

YouTube TV uses your internet connection to find your location and offer you the correct local content. If it can’t find where you are, you’ll see an alert that YouTube TV doesn’t have access. You’ll be asked—either by your web browser or mobile device—to allow YouTube TV to identify your location. Select Allow.

Existing members: Change your home area

To change your home area:

  • Open YouTube TV.
  • Select your profile picture.
  • Select Settings and then Area and then Home area.
  • Beside “Home area”, select Update.
  • CHANGE HOME AREA

Notes:

  • You can only change your home area twice per year.
  • You have to be physically in your new home area to update your home area in YouTube TV.
  • If you’re a frequent traveler, make sure to use YouTube TV at least once every 3 months in your home area. This check-in makes sure YouTube TV can continue to offer you the correct local networks.

Existing members: Update current playback area


Update current playback area on a TV

If you’re watching via our TV app, you can update your current playback area (for example, if you’re traveling).To update your current playback area:

  1. Open the YouTube TV app on your TV.
  2. Select your profile picture.
  3. Select Settings and then Area and then Current Playback Area.
  4. On your mobile device, go to tv.youtube.com/verify
  5. Allow the website to access your device’s location to update your current playback area.


Update current playback area on a mobile device or web browser

To update your current playback area:

  1. Open YouTube TV.
  2. Select your profile picture.
  3. Select Settings and then Area
  4. Beside “Current playback area”, Select Update.

If we can’t correctly identify your location, you’ll be asked to go to tv.youtube.com/verify. Allow the website to access your device’s location (if you haven’t already) to verify the current playback area.

Troubleshoot Location Permissions

Still having YouTube TV limited issue. Might be your location permission turned off on your device. Do the following steps to check:

  • Open your chrome browser.
  • At the top right corner, click on the three dots. A drop-down list will be open on your screen.
  • Click on the Settings. A settings page will be open.
  • Now click on the Privacy and Security, and the click Site settings.
  • Select a Location and change your location settings.

If you are using a Chrome device at the office or school? Your network administrator might make location settings for you, in which case you can’t change them via these directions. In that case, contact with your network administrator.

If you’re using a web browser other than Chrome, check your browser settings to change location permissions.

Cancel Sling TV Subscription- Step By Step Guide

Sling TV is one of the most popular American streaming television services which lets you stream live and on-demand entertainment on your devices. It broadcasts more than 50+ channels including local cable channels, sports channels, news channels, and many more. 

Sling TV offers three pans for their users: Sling Orange, Sling Blue, and Sling Orange + Blue. The Sling Orange costs $30 and offers more than 30 channels, while Sling Blue costs $30 offers more than 50 channels. Sling Orange + Blue costs $45. You can also switch between Orange and Blue at any time for further any cost.

Sling Tv Subscription
Sling TV Subscription

Pause Your Sling TV Membership.

If you were on a long vacation or you need some break, you can also pause the Sling TV subscription for that time. Sling TV doesn’t want to lose its customers at any cost so that is the reason they offer the facility of pausing Sling TV subscription. You can pause your Sling TV subscription for 1 to 3 months. Here we have listed all the steps to pause your Sling TV membership.

Steps To Pause Your Sling TV Membership

  • Go to https://www.sling.com/ website and sign in by using your login credentials.
  • Once you have logged in, you will land on a stream interface. Locate and select the gear icon which is at the top right upper corner of your screen.
  • Now you will be redirected to the Account Settings page.
  • Select Manage Account to open a new tab for your account preferences.
  • Sling will open a new browser tab for your account dashboard, which contains all the links you’ll need to manage your account. That includes pause your subscription, click on it.
  • Choose how long you want to pause your subscription for (1, 2 or 3 months)
  • Select Next and follow the on-screen instructions to finish pausing your subscription
  • The pause will take effect beginning on your next billing cycle.

Canceling Your Sling TV Subscription.

Have you found some better or economical streaming service, then Sling TV? Are you fed up with the expensive bills of Sling TV? Do you want to know how to cancel your Sling TV subscription? If your answer is yes, then you can go for cancellation by following the below instructions.

Steps To Cancel Your Sling TV Membership

  • Go to https://www.sling.com/ website and click on the Sign In which is located at the upper top left corner of your screen.
Sling TV
  • You’ll arrive on Sling’s login page. Now enter your login credentials to login to your account.
Cancel Sling TV Subscription
  • Once you logged in to your Sling TV account, you will land on stream interface. Locate the gear icon and click on it. It is located at the upper left corner of your screen.
Cancel Sling TV Membership
  • Now you will be redirected to the Account Settings page. Select Manage Account to open a new tab for your account preferences.
Deactivate Sling TV Membership
  • A new browser tab will be open for your account dashboard which contains all the links that you will need to manage your account
  • Select Cancel Subscription which you will find on the left side of your account dashboard under Your Subscription heading.
cancel Sling TV Membership
  • Sling will present you with a pop message on your screen to divert your mind about canceling. If you are sure then press Cancel Subscription at the bottom of the pop-up message.
canceling your Sling TV subscription
  • Again Sling will give you the option of pausing your subscription instead of canceling it. If you are not happy with the service and decide to cancel it, then select Continue To Cancel to complete your cancellation process.
  • The sling may send you another message asking for the reason why you want to cancel a subscription. Fill out the details if you want and press Continue To cancel again to complete the process.
Sling TV Subscription
  • Now your Sling TV subscription is successfully canceled and you will be not charged from the next billing date.

If you experience any kind of difficulty while canceling your Sling TV subscription, you can take support from our Sling TV customer executives.

Call them if you need any kind of help or support from Sling TV Customer Support. They are available 24*7 hours to assist you.

How To Report An Unauthorized YouTube TV Charges

Did you get double charge on YouTube TV? If yes, then read on this article in which we have discussed in brief how to report unauthorized charges.

double charges on youtube tv

If you see any charge on your bank statement or credit card for a digital purchase on YouTube TV that you have not made, then you can report the charges to YouTube TV within 120 days of the transaction.

How To Identify That You Are Double Charge for YouTube TV

To identify unauthorized or double charges, please follow the below steps:

Step 1: Firstly check your bank statements, if you have accidentally charges on YouTube TV then it will appear on your statement as GOOGLE*YouTube TV.

If there is no such type of charges in this format in your statement, it means it didn’t come from YouTube Tv. In that case, consult with your bank or card issuer for more information.

Step 2: If you didn’t find any YouTube TV transaction, then check with your family and friends to see if they made the purchase, or someone played a game that resulted in accidental charges.

If you find out that the charges are accidental and unauthorized, contact YouTube TV Support to request a refund.

How To Report An Unauthorized Or Double Charges On YouTube TV

Once you’ve found that the charge is from YouTube TV and wasn’t made by anyone you know, report the charges to our support team within 120 days of the transaction. To find your claim, you need the email address you used to submit the claim, and the claim ID sent to your email.

  • Go to the Report unauthorized purchase page through this link https://pay.google.com/payments/unauthorizedtransactions?uts%3Dstatus. A page will be open as shown in the figure below:
  • Enter your email addresses and again enter your email address to verify it.
  • Now select the payment method on which you find the charges.
  • Select the purchase date
  • Select the currency and enter the amount that you have charged for the purchases.
  • You can also describe the issue in the text section, but it is optional.
  • Now click on the checkbox. It verifies that you do not authorize the purchase that you have reported in this form.
  • Click on the Submit button.
youtube tv

How To Change YouTube TV Home Area

Is your YouTube TV not working after changing your location? So don’t be worried, we have the solution to this problem. In this post, we are going to share all the information so that you can stream YouTube TV without any difficulty.

Most of the users faced the problem of YouTube TV not working when they change their location. And they don’t know exactly what steps to be taken to troubleshoot this problem. So whenever you change your location, please update your YouTube TV location so that YouTube has access to your location and provides locally available channels to you. If YouTube TV does not have the access to your new location, you can’t stream YouTube TV.

How To Change YouTube TV Home Area:

  • Open YouTube TV.
  • Click on the profile picture.
  • Select Settings.
  • Click on Area.
  • Select the Home area.
  • Click on “Update” beside the “Home area”.
  • Update the location.

While the above instructions are relevant to access to the YouTube TV website. The instructions are the same for the Android device users to make the changes through the YouTube TV app. They just need to open the YouTube TV app, and then go to the profile selection>Select the Settings>Selecting Area>Home Area, and then update the location.

For iPhone and iPad users, they need to change the home location by accessing the YouTube TV website through a desktop or on a smartphone and follow the above-stated instructions.

Currently updating the home location in YouTube TV iOS app is not available.

Limitations While Changing The YouTube TV Home Area

Although changing or updating the YouTube TV location is easy enough, but there are also some limitations that a YouTube TV user must be aware of that while making the change.

Below are some of the limitations with changing YouTube TV home area:

  • You can only change your home area two times per year.
  • You need to be physically present in your new home location to update your location on YouTube TV.
  • Try to Use YouTube TV at least once every three months in your home location. This helps YouTube Tv to offer the correct available local channels to you.

Note:

If you experience any kind of difficulty in changing your home area, then you can take help of YouTube TV Customer Support.

Also Read:

How to Fix YouTube TV Buffering Issue – Troubleshooting Guide

How to Fix YouTube Tv Buffering Issue – Troubleshooting Guide 2020

This is one of the most common issues which is mostly faced by YouTube TV users. It mainly happens when many devices are streaming videos or using the network at the same time, you may run into some buffering issues. Stream standard definition video. YouTube TV may load slowly, or rebuffer.

How To Troubleshoot YouTube TV Buffering or Streaming Issues

fix youtube tv buffering issue

Follow the below troubleshooting steps if you encounter with YouTube Tv buffering issues or problems. Here’ how to do that.

Restart Your Device:

  • Press and hold the power button to turn off your device.
  • Now wait for 30 seconds, and then restart your device.

Close & Reopen the YouTube TV App:

  • Shut down the YouTube TV app, and then reopen it.
  • Now try to watch your video again and check weather issue gets fixed or not.

Check For App or Device Updates:

  • Check that you’ve installed the latest system updates for your device and youTube Tv app.
  • Also, check for the latest updates for your device or YouTube TV app.
  • If any of the latest updates available, then Update to the newest available version.

Uninstall and Reinstall the YouTube TV app.

  • If any how still experience YouTube Tv buffering issue, then uninstall the YouTube Tv app and reinstalled it. Sometimes buffering issues get fixed after doing this step.

Check Your Internet Connection:

  • Firstly, make sure you’re connected to the internet.
  • Secondly, make sure that you have appropriate internet speed for streaming videos.
  • You can also check your internet speed via visiting on the online speed internet speed test website:
  • Close the video player by pulling down to minimize it and swiping to the right. Open the player and try watching the video again.
  • Change the quality of the video to a lower setting to avoid the streaming problems.

Note: For optimal viewing experience YouTube TV requires a connection of at least 3 Mbps.

Below are internet speed recommendations for watching programs on YouTube TV.

Under 3 Mbps:

If your internet speed under 3 Mbps your YouTube TV may load slowly or rebuffer.

3 Mbps +:

3 Mbps + is good to stream standard definition video.

7 Mbps +:

If your internet speed is 7 Mbps + then you can easily stream one HD video. If many devices are streaming videos on the same network, you may face a buffering issue.

13 Mbps +:

It is one of the recommended or reliable speeds to stream HD videos perhaps whether the other device is streaming videos under the same network.

Check On Your Location Permissions

  • Verify that YouTube TV is available and has access to your location.

Note:

After doing all the above troubleshooting steps, still you experience buffering or streaming issues, then get in touch with YouTube TV support for help in resolving the issue.

TomTom Not Working – Troubleshooting Guide

Is your TomTom not working, TomTom gets Frozen or TomTom won’t turn on? There can be several reasons behind for this problem. It occurs very rarely, but however it happens just reset your device.

In that case, the information only lost is clock time zone settings. Before proceeding lets discuss on the issues and the solutions for the TomTom Not Working problem, lets firstly we know what is TomTom.

mtom not working

TomTom GPS is a navigation device which tells you route and locations. Like other GPS system, it also depends on satellite signal to determine your location. If it unable to acquire a satellite signal, the device can’t guide you. You can fix this problem by checking a few things like signal blockage or up-to-date software.

In this article we will discuss some of the following reasons that might be responsible for TomTom not working issue. Lets discuss:

TomTom Won’t Turn On

Call Us At: 877-578-9345

TomTom Not Working Or TomTom Wont Turn On

Device Won’t Turn On

Drained/Dead Battery

In case the TomTom will not turn on, first make sure that the device is plugged in. If the device plugged in and still TomTom won’t turn on, you may try to press the Reset button that is located on the bottom of the device above the SD card slot.

If both of the attempt get failed, then there may be a problem with your power supply. To check your battery, go to the battery repair guide for TomTom.

Faulty Display:

If your TomTom isn’t turning on or there is nothing appear on the screen, then might be your display faulty. Replace the display if it found faulty.

Internal Issues:

TomTom device not working might due to some internal problems with the motherboard which need to be replaced.

TomTom Black Screen:

If the screen is black but you are able to hear the sound, then would be more chances of getting display faulty and need to be replaced.

TomTom Blank Screen:

If your device doesn’t show any picture or screen is blank, then might be battery is dead. in such a case first reset the device. After this it still not turn on then charge the battery and let it be charged for overnight.

No Sound:

If your device works normally but has no sound or distorted sound, then it is due to speaker problem. Firstly reset the device, if still issue remain same, then the speaker need to be replaced.

TomTom Not Working Issue – Solved

Device Stuck On Start up Screen:

If your device is stuck at the start up screen, then it might be an issue of corruption software. to fix this issue, just reset the device. if this trick doesn’t work, then reinstalled the software. To installed the software does the following steps:

  • Connect the device to the computer.
  • Now go to the “Delete App file“.
  • Now click on the link “Manage My Navigation” device.
  • Click “update my device“.
  • Once this process completes, disconnect the device from the computer.

Updating Device Firmware/Software Updates:

Sometimes using an outdated version of the software also cause the problem for your TomTom not turning on properly or functioning properly. You can use TomTom’s MyDrive or TomTom HOME applications to check the status of your software and update the GPS. It is advised to update the software for better maps. To know how to update the software Click Here.

TomTom GPS System Not Acquiring A Satellite Signal:

If the tom-tom device not acquiring a satellite signal the it will not determine your location and can’t guide you. A Tom Tom GPS antenna is the one which detects satellite signals. If some objects or obstacle block the antenna it will cause the problem of TomTom not working. To check this problem, allow the TomTom to acquire signal when you are outside of your vehicle.

Resetting The Device:

After checking all the above issue still TomTom device not seem to be functioning properly, then resetting the device is the best option. A factory reset may help your TomTom functioning properly when no other solutions work for you. You can find the Reset or Reset Factory Settings option in the settings menu on your TomTom. You can also reset the device by holding down the reset button just located above SD card slot by using a paper clip for 15 seconds. After reset your TomTom require up to 45 minutes to acquire a satellite signal.

TomTom Not Working

Call Us At: 877-578-9345

Why Won’t My TomTom Map Update – Troubleshooting Guide

In the era of technology, navigation device becomes the first preference of everyone. With the help of GPS device you can find the exact route and location across city and country. The TomTom GPS device also works in the same way and ensure you have the latest map on your device that you will get an exact location. But this a device, it has also come across with certain issue like getting a TomTom map won’t update.

unable to update maps on tomtom

So in this post we will discuss the reasons due to which tom-tom map won’t update and how to update TomTom GPS maps.

TomTom Won’t Update Map Issue : 877-578-9345

The TomTom won’t update map error can be occur if your internet connection is not stable or download is being blocked by security software like antivirus, pop up blockers and firewalls. To resolve this issue just download the map update again.

If you face any kind of error while updating TomTom maps, do the following steps:

  • Make sure that you are using the latest version of MyDrive Connect.
  • Also sure your navigation device is connected to MyDrive Connect.
  • Make sure there is a stable Internet connection.
  • Make sure MyDrive Connect is allowed access to the Internet by the security software.
  • Try downloading and installing the updates again using MyDrive Connect.

If all the above steps fail, try installing the updates using a different computer.

Unable To Update Maps On TomTom

If you are unable to update maps on TomTom device, then don’t be worried. In this article we will guide how you can update TomTom maps.

How To Update TomTom GPS Maps

The developer team of TomTom regularly introduces new versions of softwares to make device performs better. So it is better to have the latest versions of TomTom maps on your vehicle to get accurate directions. Some updates, like user-submitted Map Share updates, always are free. If you want a new map, however, TomTom charges a one-time fee. Lest start how to upadte TomTom maps.

  • To update TomTom software and maps, go to the official TomTom website https://www.tomtom.com/en_us/ and download the TomTom Home software program.
  • Once the TomTom Home software downloaded, click on the EXE file to install it.
  • Once the TomTom Home software gets installed, run the TomTom Home software.
  • You will see number of functions and options to upgrade and customize your device.
  • Now connect your TomTom GPS device to your computer via USB cable provided with it and turn it on. After a few seconds your computer will detect the device and asked whether to connect to your computer. Tap yes.
  • If your device is new enough, you may be eligible for TomTom’s latest map guarantee that gives you one free map update within 30 days of the purchase of a new TomTom device. Our XL 340 S Live was outside of the window of opportunity.
  • Now click on the Add map button. A list of available map updates will open. Select the map you want to install or update.
  • After selecting the map, you will be prompted for a method of payment. Now maps will be available for downloading and installation.
  • It takes around one hour to download full map update. So in the meantime, don’t unplug the device to download gets completed
  • Once the new map gets installed, go to the TomTom home menu. Now select Update my Device to check for any new updates.